Privacy Policy

Palm Haven Properties, LLC Privacy Policy

Effective Date: May 21, 2025

Palm Haven Properties, LLC (“Palm Haven Properties,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us.

Information We Collect

We may collect the following information when you contact us, request information, or book a stay:

  • Name
  • Email address
  • Mobile phone number
  • Mailing address (when applicable)
  • Reservation details
  • Payment information (processed securely through our third-party payment providers)
  • Communications between you and Palm Haven Properties

How We Use Your Information

We use your information to:

  • Process and manage reservations
  • Communicate before, during, and after your stay
  • Send check-in and check-out instructions
  • Respond to customer service requests
  • Notify you of maintenance issues or important property updates
  • Improve our services
  • Comply with legal obligations

SMS Communications

If you opt in to receive SMS messages from Palm Haven Properties, LLC, you may receive text messages regarding:

  • Reservation confirmations
  • Booking updates
  • Check-in instructions
  • Property access information
  • Guest support
  • Maintenance or emergency notifications

Message frequency varies based on your reservation and communications with us.

Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message. Reply HELP for assistance.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information only with trusted service providers who assist us in operating our business, processing reservations, facilitating payments, or complying with legal requirements.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us, subject to applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Palm Haven Properties, LLC

Email: info@palmhavenproperties.com

Phone: 1-800-722-0540